Privacy Notice

Privacy Notice

Privacy Notice

Last updated:
March 9, 2026

Andi AI, Inc. ("Andi," "we," "our," or "us") provides a family coordination platform powered by artificial intelligence. This Privacy Notice describes how we collect, use, disclose, and otherwise process personal information in connection with our website (andi.ai), mobile application, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understand this Privacy Notice.

1. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by posting the updated notice on our website and, where appropriate, by sending you an email or in-app notification. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Notice.

2. Personal Information We Collect

We collect personal information in the following ways:

2.1 Information You Provide Directly

When you create an account, set up your family profile, or otherwise interact with our Services, you may provide:

  • Account information: name, email address, phone number, and password.

  • Family profile information: family members' names, display names, nicknames, and profile photos.

  • Children's information: birth dates, ages, school information, grade levels, allergies, dietary restrictions, medical notes, and emergency contacts.

  • Calendar and event data: event titles, descriptions, locations, schedules, and attendee information.

  • Task and goal information: task descriptions, assignments, due dates, priorities, and progress tracking.

  • Care Share information: caregiver names, contact details, relationships, permissions, and shared care instructions (routines, bedtime schedules, emergency instructions).

  • Conversation data: messages and interactions with the Andi AI assistant and within family chat features.

  • Payment information: billing details processed through our third-party payment processor (we do not store full payment card numbers).

  • Communications: information you provide when you contact us for support or feedback.

2.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain information, including:

  • Device information: device type, operating system, unique device identifiers, and mobile network information.

  • Usage data: pages visited, features used, interaction patterns, session duration, and referring URLs.

  • Log data: IP address, browser type, access times, and system activity.

  • Location data: general location derived from your IP address; precise location only if you enable location-based features (such as event locations).

  • Cookies and similar technologies: we use cookies, pixel tags, and similar technologies to collect usage data and support the functionality of our Services.

2.3 Information from Third Parties

We may receive information from third-party services you connect to Andi, such as calendar providers (e.g., Google Calendar, Apple Calendar), or from caregivers and family members who use the Services on your behalf.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

3.1 Providing and Improving Our Services

Operating the Andi platform and delivering its core features, including AI-powered family coordination, memory, task management, calendar coordination, and Care Share functionality.

  • Personalizing your experience by building and maintaining your family's AI memory and profile, enabling Andi to provide proactive, context-aware assistance.

  • Processing and responding to your AI conversations and requests.

  • Sending notifications, reminders, and nudges related to your family's activities.

  • Improving, developing, and testing new features and functionality.

3.2 Business Operations

Maintaining the security and integrity of our Services.

  • Detecting, preventing, and addressing fraud, abuse, or technical issues.

  • Complying with legal obligations and enforcing our Terms of Service.

  • Processing payments and managing subscriptions.

3.3 Communications

Sending service-related communications (e.g., account verification, technical notices, security alerts).

  • Sending promotional communications about new features and updates, where permitted by law. You may opt out at any time.

4. How We Share Your Personal Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who assist us in operating our Services, including cloud hosting, analytics, AI processing, payment processing, and customer support. These providers are contractually obligated to use your information only as directed by us.

  • Within Your Family Group: Information you add to your family profile, calendar, tasks, and Care Share is shared with other members of your family group and authorized caregivers, in accordance with the permissions you configure.

  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

  • Business Transfers: If Andi is involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

  • With Your Consent: We may share your information for purposes not described in this Privacy Notice with your prior consent.

By submitting Your Content to the Services, you grant Andi a non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Content solely for the purpose of providing, maintaining, and improving the Services for you and your family. This license terminates when you delete Your Content or your account, except as necessary for backup, legal compliance, or as otherwise described in our Privacy Notice.

5. AI and Automated Processing

Andi uses artificial intelligence to provide its core functionality. This includes analyzing your family's information to build a persistent memory, generate proactive suggestions, anticipate scheduling conflicts, and provide personalized AI conversations for both parents and children. Your family's data is used to train and improve the AI's understanding of your specific family — it is not used to train general-purpose AI models for other users. Children's interactions with Andi are processed with age-appropriate safeguards and content filtering.

6. Your Privacy Choices

You have the following choices regarding your personal information:

  • Account Settings: You can review and update your account information and family profiles at any time through the app settings.

  • Email Opt-Out: You can opt out of promotional emails by clicking the "unsubscribe" link in any promotional message. Service-related emails are not subject to opt-out.

  • Push Notifications: You can manage push notification preferences through your device settings or within the app.

  • Care Share Permissions: You can configure, modify, or revoke caregiver access at any time through Care Share settings.

  • Cookie Preferences: You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

  • Data Access and Deletion: You may request access to, correction of, or deletion of your personal information by contacting us at privacy@andi.ai. We will respond to your request in accordance with applicable law.

  • Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. Your family's AI memory is retained to provide continuity and improve Andi's assistance over time. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or compliance purposes. You may request deletion of specific memories or data points at any time through the app or by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which it was collected. These countries may have data protection laws that differ from your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate. Where required by applicable law, we implement appropriate safeguards for cross-border data transfers.

10. Children's Privacy

Andi is designed to be used by families, including children. Children under 13 may only use Andi under the supervision and with the consent of a parent or legal guardian who has created the family account. We collect children's information (such as name, age, school, allergies, and conversation data) only as provided by a parent or guardian, or through the child's use of the platform with parental consent. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child without proper consent, please contact us at privacy@andi.ai and we will promptly delete it.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights. We do not sell or share your personal information as those terms are defined under the CCPA/CPRA. To exercise your California privacy rights, please contact us at privacy@andi.ai.

13. Indemnification

You agree to indemnify, defend, and hold harmless Andi AI, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

Contact

If you have any questions about these Terms, please contact us at: hello@andi.ai